Better Service

1. Customer Centric

As a customer centric solution provider, every service and decision is based upon the best interest for our clients.   We work for our clients, not share- holder or investors.

We wants our clients to proud

Make our quality personal

 Exceptional customer service: clients and their applicants will always reach a live person to provide quick support. (detail support hours, customer service goals, comments by applicants/clients)

Conclusion: ADB is your trusted partner for today and tomorrow. (can be changed, still Add customer feedback quotes: What American DataBank Customers Say)

 Stats

 Comprehensive solutions: our services are based on customer needs. We work

together with our clients to ensure they obtain the services with best fit their

needs. Through our extensive list of services, we simplify the screening process

for our clients and ease the workload. Etc. (list primary services, stats on turn

around times, orders processed, etc, link to solutions page)

 Innovation at hand. ADB consistently executes the Kaizen philosophy to meet

the ever changing demands of current and future work climate. We are

receptive to customer suggestions and strive to incorporate technological and

service-based improvements to being more value to our clients. (graphic about

improvement, new tech, maybe stats of investments in our technology,

biweekly updates to systems, etc.)

 Active member of regulatory bodies

 In house council

Transparency: clearly defining expectations to the client and applicant. Providing all the tools and information to complete and review a background check.

 ADB Way – speak to our mission, investment in human resources, company growth, social responsibility.