American DataBank was founded in 1998 with the goal to provide a revolutionary way to protect organizations, employers and universities from the uncertainties that come with hiring and school admittance. By 2001, the business hadn’t reached the level it hoped to one day achieve, but in those three years, the world caught up to the company’s vision. On 9/11 the world changed, and everyone from the government to businesses realized there was a vital need for security clearance and background screening. People wanted to know who they were bringing into their workplace, and who they were admitting to their classrooms. It was a wake-up call. And the world continues to deal with the reality of these modern threats. This is why we’re here.
In our nearly two-decades of existence, we’ve worked with some of the largest businesses, hospitals and universities, that have trusted us to provide services that help sustain them. We pride ourselves in providing our clients with innovative technology that leads the industry, and a human touch that proves you’re dealing with real people that will do what it takes to provide you with a great experience that helps you do your job better.
Our goal was to revolutionize the compliance and background screening industry by:
- Conducting accurate, reliable background investigation research
- Delivering the best possible turnaround times without compromising quality
- Creating the first online background and drug screening system
- Giving clients superior customer service
Our original upper management team was recruited from diverse fields, including law enforcement, human resources, healthcare, general business administration and information technology. That team contributed to developing our current court record research practices and quality control processes designed to deliver timely results without compromising quality. Our unparalleled customer service protocol ensures you always have a positive client experience.
Our dedication to excellence has fueled our growth and positioned us as a background screening industry leader. Today, more than 3,000 diverse clients benefit from our consultative approach, customizable background and drug screening solutions, and years of experience. The clients we serve range from small, local businesses to global, Fortune 500 companies. As we are not a publicly-traded company, we work exclusively for our clients, developing our services in response to their needs rather than the demands of shareholders or investors. Our client referral rate is concrete proof of our strong commitment to integrity, value and service.
OUR COMMITMENT TO PRIVACY & SECURITY
American DataBank understands the importance of protecting consumer information. We’ve implemented both internal and external policies and procedures to ensure information security and to safeguard personal information.
Information security and protection begins with our own personnel. American DataBank rigorously screens all personnel working for the company to ensure we have individuals that are not only qualified, but who do not have harmful intentions.
Our IT personnel continuously monitor our systems and the latest in technology is in place to protect the consumer information we are entrusted with.
- PBSA Accredited FCRA compliance
- HIPAA Certified by Third Party Audit
- PCI – DSS Compliance by Wells Fargo Bank
- FCRA Compliant
- ISO 9001:2000 Certified Data Center
- ISO 27002 Certified Data Center
- 256-Bit Double SSL and Double Firewall
- Redundancy Server and Real Time Backup
- Disaster Recovery Plan
- Redundancy Power Supply
- 24/7 Proactive Intrusion Monitoring System
- Secure Building by Security Guard and Video Monitoring
- Secure Office by Pass Code Entry and Video Monitoring
- Security Policy and Disaster Recovery Plan
- Errors & Omissions Insurance